Accessibility

Accessibility

At TOPIC, we are committed to providing an inclusive experience for all our visitors. Below, you’ll find detailed information on the accessibility features we offer:

  • Museum Services and Conditions
    Free Admission: People with disabilities and their companions can access the museum free of charge by presenting a valid document.
    Assistance Dogs: Guide dogs, service dogs, and alert dogs are welcome in the museum.

 

  • Mobility
    Accessible Entrances: We have accessible entrances at all main museum entries, at street level, with automatic doors.
    Elevators: Accessible elevators are available on each floor, with buttons at a convenient height and braille signage.
    Wheelchairs: Courtesy wheelchairs are available at the information area.
    Accessible Seating: Benches and cane seats are distributed throughout the galleries and common areas of the museum.

 

  • Services and Facilities
    Accessible Restrooms: Each floor has accessible restrooms equipped with support bars and enough space for wheelchair movement.

 

  • Programs and Activities
    Personalized Tours: We organize adapted tours and experiences for people with cognitive disabilities, including participative, dynamic, and sensory activities.
    Group Visits: As part of GERTU KULTURA, we offer cultural activities at accessible prices for people in vulnerable situations. Check our activities here: https://www.apropacultura.org/es/equipamiento/topic
    Inclusive Workshops and Activities: We offer workshops and activities specially designed for people with various disabilities, ensuring full and inclusive participation.

 

  • Support Staff
    Personalized Assistance: Our staff is trained to provide personalized assistance to any visitor who needs it. Don’t hesitate to contact any team member for help.

 

  • How to Get Here
  • Public Transport:
    • RENFE
      Irún-Bríncola: C1 line (Tolosa or Tolosa Centro station)
    • LURRALDEBUS
      Donostia-Tolosa: BU08 (direct) BU07 (via towns)
  • Contact and Reservation

For more details, call us at 943 414 650 or contact us at cit@cittolosa.com

We are committed to ensuring that all visitors have an enjoyable and accessible experience at our museum. We look forward to welcoming you soon!

Museum’s opening hours

From Tuesday to Friday
From 10:00 to 13:00 // From 16:00 to 19:00

Weekends and holidays
From 10:30 to 14:00 // From 16:00 to 19:30

Mondays: Closed

The museum will be closed on January 1 and 6, on January 5 in the afternoon; in Carnival from the 27th to the 5th, on June 24 for the San Juan festivities and on December 25. On December 24 and 31 in the afternoon.

Access to the theater will be closed 15 minutes after the start of the performance.

Tolosa Puppet
International Center


Euskal Herria Plaza
20400 Tolosa
Gipuzkoa

943 65 04 14 cit@cittolosa.com
© 2022 TOPIC | Designed by Chroma Estudioa